Thursday, June 4, 2009

A nice initiative

Having lunch at a pub with free WiFi so decided I could do some writing whilst waiting for my food (ham, cheese and pineapple melt on Turkish bread).
In my local supermarket, which is very nice, apart from that they only sell food, they have a customer service competition amongst the people who works on the tills. You cast a vote for someone who has treated you nicely, and don't if it is nothing special. They are quite service minded anyway normally, but this is quite a nice initiative. They always pack your bags for you, but you can see they are taking extra care what they put in each bag, fruit and veg in one, meat in one, not too heavy etc. The guy that served me yesterday had an A4 paper explaining who he is. It has a picture of himself in uniform, so that you can see it is him. It also have a picture of what I think may be his wedding. He answers questions like: What do I like to do when not working (playing cricket), what food do I like best (any Asian) etc. By the time it is your turn (they never have more than one person waiting at a time), you feel you know him, and then if he is nice, you vote for him. They even have league tables on the walls for individuals and teams.

Tomorrow is another food & Wine festival in Manly. Seems a lot bigger than last time!

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