I hate flying United Airlines. I had the worst flight ever a couple of months ago going back to Washington from London. Rude staff and non-existing service. When I realized I have to change the return date (as the container was late) I went out of my way to try to ensure I ended up on a partner airline instead. United's website clearly listed my options. Change to another United flight - or change to a partner airline flight. I picked a Swiss flight under the heading partner airlines. Swiss because I have not flown them yet - and I have done most airlines on this route by now and also because I had some good feedback about them. Now, this flight is listed as a United flight and with Swiss as a partner airline grrrr.
So - I am making the most of it by drinking as much free wine as I can in the United lounge.
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